Facility Features

Facility Features and Amenities

Clean, Modern, and Inviting

The Palms Pet Resort & Spa facility was designed with your pet’s best interests and comfort in mind. The planning and attention to detail throughout our design and construction are evident. Many other features are not so obvious but are just as important to your pet's comfort and safety. We invite you to learn about our features below.

Features

Veterinarian owned and directed
Adjacent to Hill Country Animal Hospital
All staff are certified pet care technicians
Staff in facility 24 hours a day, 365 days a year
24-hour on-call veterinarians
100% fresh air return systems for optimum health, odor, and climate control
24-hour monitored smoke and fire alarm system
High-quality, veterinarian-recommended foods for your pet's nutrition

Amenities

Daily charts monitoring behaviors such as food intake, medication, playtime, attitude, etc.
Audio speakers in all suites and boarding areas with music to soothe your pet
Televisions in luxury suites
Raised kuranda beds (older pets or those with limited mobility can request floor-level bedding)
Outdoor areas secured with 8-foot perimeter fencing
Kitty Paradise Cove separate from doggie areas for calm, quiet atmosphere—each condo has its own negative air return to provide individual circulation for your cat.